Our goal is to provide help to company owners who need to find the top solution for their company's requirements. It is possible to make that happen because of our experts who explore all elements that are crucial factors in making an informed buying choice. We strive to prepare a detailed and trustworthy view of each software and highlight its positive and bad sides. In addition to that, our innovative Customer Satisfaction Algorithm™ and a broad base of user reviews will offer you a detailed look into what other users think about a product.
In our work to create reliable reviews of popular business apps we make sure to give you all the data you will need to make an educated buying decision. We choose a broad range of products from a variety of categories and study both top products and less known services that neverthelss provide high quality of service. We also try to ensure you have knowledge about integrations between other solutions because nowadays a lot of enterprises adopt several SaaS solutions and it is essential to have them interact with each other effectively.
Our reviews at FinancesOnline are always prepared by a team of skilled professionals who put a lot of effort into creating useful, detailed and credible reviews that will offer our users a useful image of all essential aspects of each app. We dp our best to examine reviewed apps in a broad set of scenarios to identify both places where it shines and where its disadvantages come to light.
Page last modified
US Office: 2225 East Bayshore Road Suite 200 Palo Alto, CA 94303EU Office: Grojecka 70/13 Warsaw, 02-359 Poland
We use our unique SmartScore™ system to evaluate all the products listed to help you get the best possible application. The total score comprises of the following elements (% show how much each component affects the final score):
Hover over the element to learn more about our ratings.
Main Functionality – rates the software’s ability to meet its main promise or USP.
Customization - Rates the software’s customization tools that allow the business to match the software’s functions to the business’ specific processes and current needs. Tools to watch include: custom reports; custom fields; custom business processes; logo insertions; and color palette choice.
Collaboration Features – rates the software’s functionalities that allow team members to work together, share documents, ideas and best practices. Includes tools such as: communication platforms (IM chat, VoIP, email, social media, phone); real-time features; attachment and association capabilities; and automatic task and contact associations.
Integration – rates the ability of the software to assimilate third-party applications and formats, especially popular productivity tools like Google Apps, Microsoft Office and Outlook and proprietary email apps. Also include connector apps that integrate the software to even more apps and APIs that allow developers to integrate their own apps to the software. May also include integration to older versions of the software.
Mobility – rates if the software has a mobile platform and which mobile OS it supports. Attributes to watch include: apps for iOS, Android, Windows Mobile, BlackBerry; mobile browser version; and specific mobile modules.
Ease-of-use – rates the level of difficulty in learning and using the software. Features to watch include: self-help tutorials; quick lookups; dashboard; drag-and-drop tools; intuitive behavior; search and data retrieval; formats and templates; and steps to perform a task.
Help & Support – rates the level of technical and customer support by vendor. Attributes to measure include: live support (chat); tickets; free and freemium support services; knowledge base support (PDF, recorded webinars, forum); and paid support plans.
Security – rates the software’s security infrastructure including the following features: enable/disable data access; password encryption; data backup; and official seals from reputable organizations that vouch for the software’s security.
Media Rating - averages the ratings by major review sites, such as: CNET, Gartner Vendor, MacWorld and PCMag.
We use our behavior-based Customer Satisfaction Algorithm™ to gather customer reviews, comments and opinions across a wide range of social media sites to help you make an informed buying decision.
Hover over the shapes to learn more
Our algorithm performs a wide-spectrum scan through all the most popular social media as well as blogs and websites to find customer reviews relevant to a specific product.
The behavior-based system collects all reviews that discuss a selected product filtering out comments and posts that do not feature a customer’s opinion about the product.
All gathered customer reviews are processed with a set of filters to extract key data from each review relevant to customer’s satisfaction including: detailed keywords analysis, social response signals and various meta data.
Collected data about users’ experience with the product are thoroughly analyzed using an algorithm that evaluates each processed factor as either positive or negative response from the customer.
After all partial data are analyzed and evaluated the system assigns a single customer satisfaction score to a product. It allows our users an easy and quick access to information on how many clients are satisfied with a product at the moment.